THE LEGAL STUFF
1. Our business name is: The Kite, Surf & SUP Co. LTD. Registered Company Number: 08917464
Our office address is: 1D Bartholomews, Brighton, BN1 1HG
2. We sell kitesurf, wing surf and stand up paddle lessons and kitesurf, wing surf, wing foil and SUP equipment via our online store, by email and telephone. We deliver kitesurf, wing surf and stand up paddle lessons.
3. All prices displayed are inclusive of VAT.
4. You may pay for services or goods via our secure payment gateway online using a credit or debit card, or in cash upon arrival at kitesurf lessons. We require a deposit for lessons, paid in advance, full details in the booking email.
5. For goods purchased you will be notified of the tracking number and estimated delivery day after you place your order. All postage for all products is FREE in the UK and the estimated delivery time is 3 - 5 days.
6. Kitesurf, wing surf and SUP lessons and lessons vouchers are valid for one year from the date of purchase.
7. You may return goods purchased in their original unused condition for up to 60 days from the date of purchase for a full refund. You will need to pay the postage for the goods to be returned.
8. Kitesurf, wing surf and SUP lessons and Kitesurf, wing surf and SUP lesson vouchers may be cancelled up to 7 days from the date of purchase for a full refund. Kitesurf, wing surf and SUP lesson deposits are non refundable.
9. If you have started a kitesurf, wing surf or SUP lesson within the 7 day cancellation period, you are not entitled to a refund.
10. If you find you have made an error in your order after you have placed your order please contact us by email: christine@thekitesurfandsup.co
11. For kite and wing colour preference we will endeavor to supply your preferred colour, however where your preferred colour is not available we may seek to supply an alternative colour, we will ask you about this before sending it. If you wish to purchase a specific colour of kite or wing only, then please check with us whether it is in stock before placing your order by sending an email to: christine@thekitesurfandsup.co
12. Please note, our shipping prices do not include any customs or duties payable to bring goods into your country. You will be liable to pay any customs or duties payable upon your goods upon arrival in your country.